iuvo Technologies differentiates itself in how consultants communicate with clients. No solution is complete until it is fully documented and clients have an operational procedure that properly shows the use of their technology. iuvo does not believe in hiding solutions or making it appear as magic.
IT environments are not static. One of the biggest causes for service disruption is improper planning, implementing and recording of changes. iuvo consultants utilize ITIL based change management techniques that ensure that changes are planned, communicated and recorded properly.
This best practice allows customers a smooth transition during updates and limits errors. Once an operational procedure is documented it makes it easier for clients to control their environment and to limit down time.
iuvo consultants are trained to give detailed documentation, explain all discoveries and provide training for necessary parties. Effective communication with clients allows consultants to solve todays issues as well as anticipate tomorrows.