googleAdw
Customer Service and Jordan’s Furniture

Customer Service and Jordan’s Furniture

My wife and I purchased a chair and couch to replace a couple pieces in the family room that were so bad that we were embarrassed to have people visit. The chair, alone, had been shredded to near oblivion by my cats and I had been forced to replace all the feet with stacks of screwed-together two-by-fours. Let’s just say “it was time”.

A Peculiar Little Management Tip

A Peculiar Little Management Tip

UPDATE: Upon some further reflection, I realized that this little tip really applies to all organizations… marketing, sales, etc.  The key is to abstract away from the individual. Please read on with that in mind and you’ll get what I mean. If you have an...